Holiday Inn Tacoma Mall by IHG | Hotel in Tacoma

| 8.6 (1028 Reviews) |  1 Bathroom
South End Hotel | Holiday Inn Tacoma Mall by IHG

Hotel in South End, Tacoma

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Tacoma Mall by IHG offers 84 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Towels
  • Hair dryer
  • Private bathroom
  • Designer toiletries
Bedroom
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Egyptian cotton sheets
  • Heating
  • Fan
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning
  • Pillow-top mattress
  • LED light bulbs
  • Phone
  • Electrical adapters/chargers
  • Window screens
  • Iron/ironing board
  • Eco-friendly cleaning products used
  • Desk
  • Laptop-compatible safe
  • Free local calls
  • Laptop-friendly workspace
  • Free newspapers
  • Soundproofing
  • Connecting rooms available
Breakfast
  • Coffee/tea in common area(s)
  • Cooked-to-order breakfast available for a fee 6 AM–10:00 AM on weekdays and 6 AM–10:30 AM on weekends
  • 1 restaurant
  • Champagne service
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Braille signage
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Golf lessons
  • Golfing
  • Zoo
  • Theme parks
  • Casino
  • Outlet shopping
  • 24-hour fitness center
  • Indoor pool
  • Hot tub
  • Concerts/live shows
Entertainment
  • LED TV
  • Digital channels
  • Premium channels
General
  • Computer station
  • Meeting rooms - 5
  • 24-hour business center
  • Conference center (8500 square feet of space)
  • Grocery/convenience store
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Elevator
  • Gift shop/newsstand
  • Reception hall
  • Ballroom
  • Water dispenser
  • Vending machine
  • ATM/banking services
  • English
  • Spanish
  • Smoke-free property
  • Romance packages available
  • TV in lobby
  • Games
Guest Services
  • Grocery/convenience store
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds
  • Indoor pool
  • Pool gate
  • Children's games
  • Daily housekeeping
  • Luggage storage
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden

Policies

Check-in
Check-in time starts at 3 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 3 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges long-term renters welcome please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Peter
Aug 22, 2026 08:29:46 AM
Review Score:   10
Summary: Good breakfast and clean property. Good vibes
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)
Room Size: 600 square feet m2
2 Queen Beds
Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

General

Square feet - 600, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Number of bedrooms - 1, Lever door handles, Square meters - 56, Bathroom grab bars, Wardrobe or closet, Separate sitting area, Ping - 16.86, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)
Room Size: 300 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

General

Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Number of bedrooms - 1, Square meters - 28, Lever door handles, Square feet - 300, Wheelchair accessible, Bathroom grab bars, Wardrobe or closet, Roll-in shower, Bed count minimum 2, Ping - 8.43, Bed count maximum 2
Standard Room, 1 King Bed, Accessible Bathtub (Mobility)
Room Size: 300 square feet m2
1 King Bed

General

Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Number of bedrooms - 1, Square meters - 28, Lever door handles, Square feet - 300, Wheelchair accessible, Bathroom grab bars, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Ping - 8.43
Standard Room, 2 Queen Beds
Room Size: 300 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Number of bedrooms - 1, Wardrobe or closet, Square meters - 28, Lever door handles, Square feet - 300, Bed count minimum 2, Ping - 8.43, Bed count maximum 2
Standard Room, 1 Queen Bed
Room Size: 220 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Square meters - 20, Ping - 6.18, Number of bedrooms - 1, Wardrobe or closet, Square feet - 220, Lever door handles, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed
Room Size: 275 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Ping - 7.73, Number of bedrooms - 1, Wardrobe or closet, Square feet - 275, Lever door handles, Room and bed type depend on availability check-in, Square meters - 26, Bed count minimum 1, Bed count maximum 1
Standard Room
Room Size: 275 square feet m2
1 Queen Bed
Standard Room

General

Ping - 7.73, Number of bedrooms - 1, Wardrobe or closet, Square feet - 275, Lever door handles, Room and bed type depend on availability check-in, Square meters - 26, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for South End hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this South End hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the South End hotel starts from $128 per night with includes Accessibility, Business Services, Wellness Facilities, Entertainment, Internet, Pool, Bedding/Linens, Eco Friendly, Breakfast, Heating, Kitchen, Laundry, Air Conditioner, Parking, Balcony/Terrace, Security/Safety, Restaurant, Toiletries, Wheelchair Accessible, Sports/Activities, Guest Services, Child Friendly, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the South End hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the South End hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.