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Metcalfe Hotel Ottawa by Gray Collection | Hotel in Ottawa

| 9.4 (1914 Reviews) |   Pet Friendly  1 Bathroom
Byward Market - Parliament Hill Hotel | Metcalfe Hotel Ottawa by Gray Collection

Hotel in Byward Market - Parliament Hill, Ottawa

This smoke-free hotel features a restaurant, a fitness center, and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Metcalfe Hotel Ottawa by Gray Collection offers 108 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a fitness center.

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Amenities

Air Conditioner
Parking
Pet Friendly
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Bathrobes
  • Towels
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Hair dryer
Bedroom
  • Laptop-friendly workspace
  • Desk
  • Iron/ironing board
  • Slippers
  • Recycling
  • Safe
  • Blackout drapes/curtains
  • Heating
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Portable fan
  • Free cribs/infant beds
  • Air conditioning
  • Bed sheets
  • Premium bedding
Breakfast
  • 1 restaurant
  • Room service available
  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends: CAD 15-25.00 for adults and CAD 10.00-20.00 for children
  • Minibar
  • Champagne service
  • Coffee/tea maker
Parking
  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Braille signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Handrails in stairways
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • Fitness center
Entertainment
  • Cable channels
  • 42-inch flat-screen TV
General
  • Meeting rooms - 6
  • Renovated entire property - July 2022
  • Communal living room
  • Smoke-free property
  • Elevator
  • Library
  • Front-desk safe
  • Banquet hall
Guest Services
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Children's games
  • Free cribs/infant beds
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately cad 15 to 25.00 for adults, and cad 10.00 to 20.00 for children valet parking fee: cad 47 per night pet fee: cad 75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of cad 75 per accommodation, per stay service animals are welcome, and are exempt from fees food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a fire extinguisher

Reviews

Brian
Oct 11, 2026 12:52:08 AM
Review Score:   10
Summary: It was an amazing Hotel inand amazing location. The restaurant attached was excellent as well. our room was beautiful. we will book again
See All Reviews

Room Arrangement

Room Info Facilities
Suite, Corner
Room Size: 540 square feet m2
2 King Bed and Double Sofa Bed
Suite, Corner

General

Square meters - 50, Square feet - 540, Private bathroom, Sofa bed, Ping - 15, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Suite, 2 Bedrooms
Room Size: 850 square feet m2
3 Queen Beds and King Bed
Suite, 2 Bedrooms

General

Square meters - 79, Square feet - 850, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 2, Ping - 24, Bed count minimum 3, Bed count maximum 3
Classic Room, 1 Queen Bed
Room Size: 205 square feet m2
1 Queen Bed
Classic Room, 1 Queen Bed

General

Square meters - 19, Square feet - 205, Private bathroom, Ping - 6, Bed count minimum 1, Bed count maximum 1
Junior Suite
Room Size: 485 square feet m2
1 King Bed
Junior Suite

General

Square meters - 45, Square feet - 485, Private bathroom, Number of bedrooms - 1, Ping - 14, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed
Room Size: 405 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Square meters - 38, Square feet - 405, Number of bathrooms - 1, Ping - 11, Bed count minimum 1, Bed count maximum 1, Extra bed count 0
Deluxe Room (Queen)
Room Size: 555 square feet m2
1 Twin Murphy Bed
Deluxe Room (Queen)

General

Square meters - 52, Square feet - 555, Private bathroom, Ping - 16, Bed count minimum 1, Bed count maximum 1
Executive Room, 2 Bedrooms
Room Size: 700 square feet m2
2 King Beds
Executive Room, 2 Bedrooms

General

Square meters - 65, Square feet - 700, Private bathroom, Number of bathrooms - 2, Number of bedrooms - 2, Ping - 20, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Bedrooms
Room Size: 605 square feet m2
3 Queen Beds and King Bed
Superior Room, 2 Bedrooms

General

Square meters - 56, Square feet - 605, Private bathroom, Ping - 17, Bed count minimum 3, Bed count maximum 3
Superior Room, 2 Queen Beds
Room Size: 310 square feet m2
2 Queen Beds
Superior Room, 2 Queen Beds

General

Square meters - 29, Square feet - 310, Private bathroom, Ping - 9, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed
Room Size: 295 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Square meters - 27, Square feet - 295, Private bathroom, Ping - 8, Bed count minimum 1, Bed count maximum 1, Extra bed count 0
Room, 1 King Bed (Atrium)
Room Size: 265 square feet m2
1 King Bed
Room, 1 King Bed (Atrium)

General

Square meters - 25, Square feet - 265, Private bathroom, Ping - 7, Bed count minimum 1, Bed count maximum 1
Classic Room, 1 King Bed
Room Size: 245 square feet m2
1 King Bed
Classic Room, 1 King Bed

General

Square meters - 23, Square feet - 245, City view, Private bathroom, Ping - 7, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Byward Market - Parliament Hill hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Byward Market - Parliament Hill hotel starts from $203 per night with includes Restaurant, Breakfast, Heating, Pet Friendly, Wheelchair Accessible, Security/Safety, Sports/Activities, Bedding/Linens, Guest Services, Parking, TV, Bar, Entertainment, Kitchen, Laundry, Wellness Facilities, Toiletries, Child Friendly, Internet, Air Conditioner, Accessibility, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Byward Market - Parliament Hill hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Byward Market - Parliament Hill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.